Working with Mark

Content worth putting your name on

Decide what deserves to be published, then build the process to make it good.

You may have a content calendar full of topics and still struggle to explain why someone should read the next article. Or you may have useful ideas in calls, research, and customer conversations that never make it onto the site.

I help turn that material into a content program with a clear purpose, substantive writing, and a publishing process your team can sustain.

Find the material worth developing

I start with what the business knows and what the audience needs to understand. That includes existing content, search demand, sales questions, customer evidence, and the expertise inside the team.

The answer isn’t always a new article. An important page may need a better explanation. A comparison may need evidence. A topic may already be covered well enough that another version adds very little.

We’ll choose the work that gives your audience something useful and helps the business accomplish a defined goal. Search can inform the plan without dictating every editorial decision.

Give the writing something to work with

A useful brief gives the writer the reader’s question, the point we can support, and the material that earns it. For an implementation article, that might be a conversation with the person who ran the rollout, a sample workflow, and the decisions a buyer needs to make. Without that material, a polished draft may still have very little to say.

I help develop the plan, briefs, drafts, and editorial review. We give each piece an owner and separate writing from review: first check whether the idea and evidence hold up, then improve the prose. A short observation may need a light edit; an argument or customer story needs more development. The process should fit the material.

Experience across PCMag, Mashable, Offers.com, and TrustRadius

I tripled traffic at Offers.com. My later Ziff Davis work spanned SEO, audience growth, product direction, and commerce content across a portfolio that included PCMag and Mashable. The business depended on content serving readers and earning through affiliate commerce, advertising, and media partnerships.

At TrustRadius, I worked with a different source of value: customer experience expressed through reviews and other user contributions, connected to discovery, product engagement, and qualified pipeline.

That breadth matters when choosing what to publish. An editorial comparison, a customer review, and a software buying guide each need their own kind of judgment.

Make the process support the writing

You can bring me in for an audit and plan, help building the workflow, or ongoing content development. If AI supports production, we give it the sources and instructions it needs and keep someone accountable for the finished work. Repeated corrections should improve the process, rather than become the editor’s permanent second job.

Let’s talk